The Information Technology (IT) Services Department will be working to provide technical support to all staff, students, and parents, of Anderson School District Five during eLearning Days.
If you still need to pick up a Chromebook device, it will be available at the District Office beginning on Tuesday, March 17th at 8am at the rear of the District Office building.
eLearning Technical Support is available on eLearning Days between the hours of 8am-4pm over the phone at 864-222-4911. Additionally during this time of school closures, IT will have a "District Office Depot" setup on-site to assist with hardware issues and/or any other repairs to Chromebooks that otherwise cannot be resolved over the phone. You will be directed to visit the depot only after speaking to someone via our phone support line at 864-222-4911. The District Office Depot operates 8:00am-4:00pm, Monday through Friday.
Please note that Chromebooks/eLessons/Google Classroom are able to function without internet connectivity. Additionally, all students can access, complete, and submit work via cellphone on the Google Classroom app which is available for both iOS and Android. The Google Classroom app is free and allows users to do anything on a mobile phone that can be done on a computer.
However, in the event that you find that internet is needed, please note that the parking lots of all Anderson Five school campuses serve as HotSpots for internet connectivity to our students' Chromebooks. Student devices will automatically connect to Wifi in these areas. If you opt to utilize this feature, we recommend securing yourself in your vehicle in the facility parking lot to upload your eLessons to the point where they can be retrieved without internet connectivity. We have been informed that some service providers are offering their services during this time of school closures in which you/your household may qualify to partake in.
More information and answers to common questions from IT eLearning Support can be found here.